THE WEEKLY RECORD
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Each edition keeps its own date and permanent address. The latest is #193; previous weeks remain available here.
LATEST EDITION · 16 November 2026
Microsoft email Outage – Expect a Service credit, NOT cash
An approved Exchange outage claim gives you a credit against eligible service fees. It does not repay lost revenue or automatically cover the whole Microsoft 365 bill. Preserve each customer’s evidence now..... Microsoft must receive November’s complete claim by 31 December 2026.
9 articles
ARCHIVED EDITION · 9 November 2026
Intel Nova Lake... a major step forward in Q1 2027?
Nova Lake covers desktops AND notebooks. Reports point to a Q1 2027 desktop launch, while notebook dates remain unconfirmed. New instructions could improve performance and efficiency..... but the gains still need independent testing.
8 articles
ARCHIVED EDITION · 2 November 2026
AI notetakers..... the microphone may already be on the wall.
Blocking a meeting bot only addresses part of the recording risk. Phones, watches, wearables and meeting-room equipment belong in the assessment too. Research demonstrations involving compromised smart TVs showed why a dark screen is not a security control. Establish approved tools, clear recording rules, access and retention controls, and responsibility for checking AI notes. Staff, visitors and external meeting hosts all need practical guidance.
4 articles
ARCHIVED EDITION · 19 October 2026
Ransomware gets personal
Ransomware pressure is reaching beyond data and systems. Investigators have seen executives receive photographs of their children’s schools, while Semperis respondents reported physical threats and harm to staff or families. Backups remain essential, but the incident plan must also protect people. Brief families, prepare for intimidation and keep awareness training practical and regular..... a completion certificate will not prepare somebody for a threat at home.
10 articles